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COMPARISON

The Acuity alternative that hosts the call too.

Acuity is a business-management suite for appointment businesses — intake forms, packages, gift certificates, staff calendars, point of sale. If you run a clinic or a studio with a front desk, that is exactly the right toolkit. If you are one person selling your time on video, you are paying from $16 a month for a booking layer, opening Zoom anyway, and writing your own notes afterwards (acuityscheduling.com/pricing, checked 23 September 2026).

THE DIFFERENCE

Where Airtym wins

Airtym Pro is $19.99 a month, or $16.66 billed yearly, and includes the call, its summary and its transcript. Acuity Starter is $20 billed monthly, or $16 yearly, and covers the booking side.

The call happens in Airtym. With Acuity you are still opening Zoom, and the client is still clicking a second link.

The summary and the transcript land on that client's record. On Acuity, the notes are a job you do after the call.

What Acuity Does Well

Acuity has been refining appointment scheduling for well over a decade and it shows in the places a solo consultant rarely looks. Intake forms collect the client information you ask for, and a required agreement checkbox can record acceptance of your terms before a client books. Packages, memberships and gift certificates are native, so a studio can sell ten sessions up front and let the calendar draw them down. Calendars scale per employee or per location.

Class scheduling is a genuine strength too, with rosters and capacity limits — the same job Airtym does with group sessions, and Acuity has been doing it longer.

If you run a clinic, a salon, a studio or any business where several people deliver appointments and someone at a desk manages the calendar, that toolkit is worth paying for and Airtym is not the tool for you.

Where It Costs a Solo Professional

The trouble is that most of that toolkit assumes a physical business, and it is priced accordingly. There is no free plan to start on. There is a 7-day trial, then $16 a month billed yearly, and the features most people expect climb the tiers from there (acuityscheduling.com/pricing, checked 23 September 2026).

Then the call itself happens somewhere else. Acuity books the appointment and puts a link in the confirmation email, but the session runs in Zoom or Google Meet, so the client follows a second link into a service you connect.

And when the call ends, nothing is captured. Acuity holds the client profile and the appointment history; what was actually said is a note you write yourself, if you write it. For work where the value is continuity — the coaching relationship, the ongoing advisory, the student who comes back weekly — that gap is the whole job.

What You Need, and What Each One Costs

AcuityAirtym
Booking page with calendar syncStarter, $16/mo billed yearlyEvery plan
The call itselfZoom or Meet, connected separatelyEvery plan
Payment at bookingEvery paid planEvery plan, with no commission on Pro
Group classesIncludedLite, $9.99 a month
AI summary and transcript of the callNot availableEvery plan
Notes on what was said in the callWritten by you, afterwardsWritten for you, from the call
What it costsStarter: $20 a month, or $16 billed yearly, and the call runs in Zoom or MeetPro: $19.99 a month, or $16.66 billed yearly, for all of it, with no commission

Acuity's tiers scale by staff calendars, one on Starter and six on Standard, with unlimited appointments on every plan. For one person that means Starter covers the booking side at any volume, and the call and the summary stay separate problems (acuityscheduling.com/pricing, checked 23 September 2026).

Airtym's plans differ in call minutes and features, and every plan hosts the call and writes its summary and transcript. Airtym Starter is free, with 120 call minutes a month and 10% on paid calls. Lite, at $9.99 a month, raises that to 800 minutes and adds group calls. Pro raises it to 1,800 minutes, adds classrooms and drops the commission. Plus is $39.99 a month and Teams is custom. Paid yearly, Lite, Pro and Plus come with two months free. At about $200 a month in paid calls, Airtym Starter's 10% comes to the same as Pro's $19.99 monthly price.

FEATURES

Feature comparison

What only Airtym does

Capabilities Airtym has that Acuity Scheduling does not
FeatureAirtymAcuity Scheduling
Free plan to start onAcuity has a 7-day trial and no permanent free tier; the entry Starter plan is $16 a month billed yearly, $20 monthly (acuityscheduling.com/pricing, checked 23 September 2026).YesNo
Video room built inAcuity puts a link in the confirmation email; the call itself runs in Zoom, Google Meet or GoTo Meeting.YesNo
AI call summaries and transcriptsAcuity does not transcribe or summarize sessions — the notes are yours to write.YesNo
A client record the calls write themselvesAcuity keeps client profiles, appointment history and the notes you write yourself. Nothing from the call is captured for you, because the call happens in Zoom or Meet.YesNo

What you get from both

Both products cover these.

Capabilities both Airtym and Acuity Scheduling have
FeatureAirtymAcuity Scheduling
Take payment at bookingA draw. Acuity connects Stripe, Square or PayPal — your own processor account, on any paid tier.YesYes
Booking page with calendar syncA draw, and Acuity's is deeper: buffers, blocked times, multiple calendars per staff member or location.YesYes
Group sessions and classesA draw. Class scheduling is a first-class Acuity feature with rosters and capacity. Airtym's group calls start on Lite at $9.99 a month, and classrooms on Pro.YesYes

WHO SHOULD PICK WHICH

Who should pick which

Pick Airtym if…

You are one person, your work happens on video, and the same clients come back. You want to start free, host the call where the booking happened, and have the record written for you.

Pick Acuity Scheduling if…

You run an appointment business with staff, locations, or a front desk. You need custom intake forms and required agreements, you sell packages or memberships, or your clients turn up in person. For that business Acuity is the deeper product, and Airtym does not try to be.

QUESTIONS

FAQ

Does Acuity Scheduling have a free plan?

No. Acuity offers a 7-day trial, after which the entry Starter plan is $16 a month billed yearly or $20 billed monthly (acuityscheduling.com/pricing, checked 23 September 2026). Airtym has a permanent free plan that takes bookings and payments, with 120 call minutes a month and a 10% fee on paid calls.

Does Acuity include video calls?

Not natively. Acuity generates a meeting link in the booking confirmation, and the session runs in Zoom, Google Meet or GoTo Meeting — a separate subscription and a second link for the client. Airtym hosts the call itself, in the same place the booking happened.

Does Acuity write session notes?

No. Acuity stores client profiles, appointment history and notes you write yourself, but nothing from the call is captured automatically, since the call runs in Zoom or Meet. Airtym writes a summary and a transcript of each session and files both to that client's record.

When is Acuity the better choice?

When you run an appointment business rather than a call practice: several staff, multiple locations, custom intake forms and required agreements, or packages and memberships sold up front. Those are real Acuity capabilities with no Airtym equivalent.

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