COMPARISON
The Acuity alternative that hosts the call too.
Acuity is a business-management suite for appointment businesses — intake forms, packages, gift certificates, staff calendars, point of sale. If you run a clinic or a studio with a front desk, that is exactly the right toolkit. If you are one person selling your time on video, you are paying from $16 a month for a booking layer, opening Zoom anyway, and writing your own notes afterwards (acuityscheduling.com/pricing, August 2026).
THE DIFFERENCE
Where Airtym wins
Airtym starts free. Acuity's cheapest plan is $16 a month and there is no free tier to test on.
The call happens in Airtym. With Acuity you are still opening Zoom, and the client is still clicking a second link.
The summary writes itself onto that client's record. On Acuity, the notes are a job you do after the call.
What Acuity Does Well
Acuity has been refining appointment scheduling for well over a decade and it shows in the places a solo consultant rarely looks. Intake forms carry conditional logic and can collect a signed waiver before a client is allowed to book. Packages, memberships and gift certificates are native, so a studio can sell ten sessions up front and let the calendar draw them down. Calendars scale per employee or per location.
Class scheduling is a genuine strength too, with rosters and capacity limits — the same job Airtym does with group sessions, and Acuity has been doing it longer.
If you run a clinic, a salon, a studio or any business where several people deliver appointments and someone at a desk manages the calendar, that toolkit is worth paying for and Airtym is not the tool for you.
Where It Costs a Solo Professional
The trouble is that most of that toolkit assumes a physical business, and it is priced accordingly. There is no free plan to start on — a 7-day trial, then $16 a month billed annually, and the features most people expect climb the tiers from there (acuityscheduling.com/pricing, August 2026).
Then the call itself happens somewhere else. Acuity books the appointment and puts a link in the confirmation email, but the session runs in Zoom or Google Meet, which means a second subscription and a second link for the client to find.
And when the call ends, nothing is captured. Acuity holds the client profile and the appointment history; what was actually said is a note you write yourself, if you write it. For work where the value is continuity — the coaching relationship, the ongoing advisory, the student who comes back weekly — that gap is the whole job.
Pricing Side by Side
| Monthly cost | What you get | |
|---|---|---|
| Acuity Emerging | $16 annually, $20 monthly | One calendar, booking, payments via your processor |
| Acuity Growing | $27 annually, $34 monthly | Multiple calendars and staff |
| Acuity Powerhouse | $49 annually, $61 monthly | Multiple locations, advanced reporting |
| Airtym Free | $0 + 10% on paid calls | Every Airtym feature |
| Airtym Pro | $19.99, zero commission | Every Airtym feature |
The tier structure is the real difference. Acuity charges more as your operation grows more complicated, which is fair for a business with staff and locations. Airtym has one line: everything is on every plan, and the only question is whether you want the 10% or the $19.99.
FEATURES
Feature comparison
| Feature | Airtym | Acuity Scheduling |
|---|---|---|
| Free plan to start onAcuity has a 7-day trial and no permanent free tier; the entry plan is $16 a month billed annually, $20 monthly (acuityscheduling.com/pricing, August 2026). | Yes | No |
| Video room built inAcuity puts a link in the confirmation email; the call itself runs in Zoom, Google Meet or GoTo Meeting. | Yes | No |
| AI call summariesAcuity does not transcribe or summarize sessions — the notes are yours to write. | Yes | No |
| A client record the calls write themselvesAcuity keeps client profiles and appointment history, but nothing from inside the session lands on them. | Yes | No |
| One flat price for everythingAcuity gates capability by tier from $16 to $61 a month; Airtym Pro is $19.99 with every feature on every plan (acuityscheduling.com/pricing, August 2026). | Yes | No |
| Take payment at bookingA draw. Acuity connects Stripe, Square or PayPal — your own processor account, on any paid tier. | Yes | Yes |
| Booking page with calendar syncA draw, and Acuity's is deeper: buffers, blocked times, multiple calendars per staff member or location. | Yes | Yes |
| Group sessions and classesA draw. Class scheduling is a first-class Acuity feature with rosters and capacity. | Yes | Yes |
| Intake forms with conditional logic and waiversA real Acuity strength. If you need signed waivers or branching intake questions before a session, Airtym has nothing comparable. | No | Yes |
| Packages, subscriptions and gift certificatesAcuity sells multi-session packages and memberships natively. Airtym charges per booking. | No | Yes |
| Multi-staff and multi-location calendarsAcuity scales calendars per employee or location. Airtym is built for one person. | No | Yes |
WHO SHOULD PICK WHICH
Who should pick which
Pick Airtym if…
You are one person, your work happens on video, and the same clients come back. You want to start free, host the call where the booking happened, and have the record written for you.
Pick Acuity Scheduling if…
You run an appointment business with staff, locations, or a front desk. You need waivers and conditional intake forms, you sell packages or memberships, or your clients turn up in person. Acuity is a deeper product for that business than Airtym will ever be.
QUESTIONS
FAQ
Does Acuity Scheduling have a free plan?
No. Acuity offers a 7-day trial, after which the entry Emerging plan is $16 a month billed annually or $20 billed monthly (acuityscheduling.com/pricing, August 2026). Airtym has a permanent free plan that takes bookings and payments, with a 10% fee on paid calls.
Does Acuity include video calls?
Not natively. Acuity generates a meeting link in the booking confirmation, and the session runs in Zoom, Google Meet or GoTo Meeting — a separate subscription and a second link for the client. Airtym hosts the call itself, in the same place the booking happened.
Does Acuity write session notes?
No. Acuity stores client profiles and appointment history, but nothing from inside the session is captured — the notes are yours to write. Airtym writes an AI summary after every call and files it to that client's record.
When is Acuity the better choice?
When you run an appointment business rather than a call practice: several staff, multiple locations, signed waivers or conditional intake forms, or packages and memberships sold up front. Those are real Acuity capabilities with no Airtym equivalent.
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